preparing for your trip

Each year thousands of patients come to Northwestern Medicine from around the United States for specialized medical care. Traveling far from home can be a stressful event.

Our team takes great pride in making your stay as comfortable as possible. We are dedicated to meeting the needs and requirements of you and your family.

Our services are complimentary. From providing help arranging travel, answering your questions about your care to escorting you to your appointments, everything we do is designed to make you comfortable. We are your home far away from home.

Please review our Hospital Guide, Patient Stay and Care and Accommodations sections below to learn more.

Please review Patient Safety information during COVID-19.

get in touch with your Patient navigator

Amy Rodriguez is your Patient Navigator for the program. Let her help you get started with the GE Ortho Center of Excellence (COE) at Northwestern Medicine.

Phone: 312.926.CARE 
Email: [email protected]

hospital guide

Northwestern Memorial Hospital is an academic medical center where the patient comes first. 

We are an organization of caregivers who aspire to consistently high standards of quality, cost-effectiveness and patient satisfaction. 

We seek to improve the health of the communities we serve by delivering a broad range of services with sensitivity to the individual needs or our patients and their families.

patient stay and care

We strive to provide our patients with the very best care and service. 

You will find important patient information about your stay, privacy rights and obtain patient education information.

Accommodations

We offer several amenities, such as gift and flower shops, online services, and food and beverage options, throughout our campus for your convenience.

Also, we have negotiated reduced rates at several local hotels for out of town patients and visiting family members.

Contact

Northwestern Medicine
675 North St Clair Street
Chicago, IL 60611

Phone: 312.926.CARE 
Email: [email protected]

To view our campus map,
please click here.

To get directions to our campus, please click here.

Location